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Reliability engineering stopped scaling

Systems got more complex. Monitoring produced more data. But understanding didn't keep up.

2015
Simple
Manageable
Monolith App
• 1 codebase
• 3 servers
• Simple deployment
Single Database
PostgreSQL
~10services total
2025
Complex
Overwhelming
Microservices
120+ services
Databases
40+ instances
Multi-Cloud
AWS + GCP
Service Mesh
1000+ endpoints
Daily Deploys
50+ changes/day across teams
10xmore complex

Your systems evolved. Your tools didn't.

Hours to find root cause
Same failures repeat
Seniors become bottlenecks
Every deploy feels risky

Monitoring shows symptoms, not causes

The gap between what happened and why it happened

What Monitoring Shows
Symptoms
CPU Usage
spike at 2:15 AM
Error Rate
increased 45%
Latency
degraded to 2.3s
The Gap
What You Need
Root Causes
Change
Deploy #1847 at 2:13 AM
Propagation
API → Database → Cache
Root Cause
Connection pool exhausted

Bridging this gap requires connecting symptoms to their actual causes

What changes when you prevent failures

Reactive Approach
Hours to find root cause
Same failures repeat
Deploy anxiety
Constant firefighting
Prevention Approach
Root cause in minutes
Problems caught early
Confident deploys
Predictable systems

Stop asking who can fix this. Start preventing it.