Customers

15 indexes applied. Zero schools went down.

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1,190 investigations. Alert config debt, finally visible.

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Days of RCA, collapsed into a Slack thread.

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Real production. Not pilots.

Across 11 deployments · Q1 to Q2 2026

89%
Top-1 root cause accuracy
−74%
Median MTTR reduction
3.2×
Deploy frequency

In their words

We used to jump between 5 dashboards trying to piece together what happened. Now we get the full picture in one view. Our on-call engineers fix things instead of escalating to everyone.
Odysseas TsatalosCTO · Ergeon
Before NOFire, our on-call engineers spent days correlating logs, metrics, and commits manually. Now they see the exact commit that caused the issue in 3 minutes.
Stelis PanagiotakisSRE Lead · HarborLab
We fixed the root cause and haven't seen the same incident since. Our releases are no longer followed by panic and manual RDS scaling.
Spyros LamprinidisCTO · HarborLab
We used to jump between 5 dashboards trying to piece together what happened. Now we get the full picture in one view. Our on-call engineers fix things instead of escalating to everyone.
Odysseas TsatalosCTO · Ergeon
Before NOFire, our on-call engineers spent days correlating logs, metrics, and commits manually. Now they see the exact commit that caused the issue in 3 minutes.
Stelis PanagiotakisSRE Lead · HarborLab
We fixed the root cause and haven't seen the same incident since. Our releases are no longer followed by panic and manual RDS scaling.
Spyros LamprinidisCTO · HarborLab

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